Shipping policy

SHIPPING POLICY

 

We offer worldwide shipping on all orders.

 

PROCESSING TIME

 

All orders are processed within 1–3 business days before dispatch.

 

DELIVERY TIME

 

Once dispatched, estimated delivery times by region are as follows: 

• Australia: 3–8 business days
• New Zealand: 3–8 business days
• United States: 3–8 business days
• United Kingdom: 3–8 business days
• Western Europe: 3–8 business days
• Eastern Europe: 8–14 business days 
• Rest of World: 5–14 business days

Total estimated time from placing your order to delivery, including processing: allow 4–17 business days depending on your location.

Delivery times may vary due to customs clearance, local postal services, or peak periods.

 

SHIPPING COSTS

Shipping is calculated based on your order value and destination. All rates are in local currency at checkout. 

 

EUROPE (EUR) 
• Orders over €75 — Free Secure Tracked Shipping  
• Orders under €75 — €9.99  

 

UNITED STATES (USD)
• Orders over $75 — Free Secure Tracked Shipping
• Orders under $75 — $12.99

 

UNITED KINGDOM (GBP)
• Orders over £80 — Free Secure Tracked Shipping
• Orders under £80 — £9.99

 

AUSTRALIA (AUD)
• Orders over $100 — Free Secure Tracked Shipping
• Orders under $100 — $8.95

 

NEW ZEALAND (NZD) 
• Orders over $120 — Free Secure Tracked Shipping 
• Orders under $120 — $12.99

 

REST OF WORLD (USD)
• Orders over $120 — Free Secure Tracked Shipping
• Orders under $120 — $14.99

 

ORDER TRACKING

 

All shipments include full tracking. Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to monitor your delivery.

 

CUSTOMS, DUTIES & TAXES

 

For orders delivered within the European Union: no customs duties apply between EU member states. Your order will not incur import charges at the border.

 

For all other international orders: most customers will not face additional charges at delivery. In rare cases, local customs authorities may apply import fees depending on your country's regulations. If you have questions about duties in your region, we recommend checking with your local customs authority before ordering.

 

SHIPPING LOCATIONS

 

Orders are fulfilled through our trusted global distribution partners and shipped worldwide.

 

QUESTIONS OR SUPPORT

 

If you have any questions about your order or delivery, please contact our team at:
help@kittykabana.com