
Shipping
Orders typically arrive within 5 – 8 days after dispatch. If any region-specific issues affect delivery, we’ll alert you at checkout. All orders are insured and our confirmation email will include full tracking details.
If you have any questions, please do not hesitate to reach out via our contact page.
30-Day Money Back Guarantee
We offer a 30-day money-back guarantee for returns to give you a 100% risk-free shopping experience. Simply contact our customer service team within 30 days of receipt, and we will be happy to assist you with the returns process.
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Frequently Asked Questions
How long will it take to get my orders?
Orders typically arrive within 4–15 business days from the time your order is placed. This includes our processing time of 1–3 business days and a delivery window of 3–12 business days, depending on your location.
All orders include full tracking, and your confirmation email will contain your tracking details. If any region-specific delays occur, we will notify you at checkout.
If you have any questions, please do not hesitate to reach out via our contact page.
Which payment methods do you accept?
We accept all major credit and debit cards, as well as Apple Pay, Google Pay, and other secure payment methods to ensure a safe and convenient shopping experience.
Do you ship worldwide?
Yes, we ship worldwide. Shipping is available to most countries, and any region-specific availability or restrictions will be clearly shown at checkout before you place your order.
If you have any questions about shipping to your region, please contact us at help@kittykabana.com.
What is your return policy?
We want you to be completely satisfied with your purchase, so we offer a 30-day money-back guarantee for returns. Simply contact our customer service team within 30 days of receipt, and we will be happy to assist you with the returns process. Approved refunds are automatically issued to your original payment method.